Interactive Intelligence, Inc. - Webinars

Webinars

Customer Interaction Center®

Weekly live web demonstration - Contact center solutions - Every Friday 1:00PM Eastern

Measurable Benefits of the Unified Contact Center
Creating the Intelligent Contact Center
Are you unifying communications in your contact center?
Cost Comparisons of All-in-One versus Legacy Multi-Point Communications System
Creating the Intelligent Contact Center – Gaining a competitive advantage with “intelligent” contact center applications
Remote Agents: Taking Full Advantage of the IP Contact Center
Building a Successful Remote Call Center Agent Program: An Expert’s View on Home Shoring and Remote Agents
Employees Might Be Remote, But it Doesn’t Mean They’re Isolated

IP PBX

Weekly live web demonstration - Enterprise solutions - Every Friday 3:00PM Eastern

The 100% Microsoft-based IP Telephony Solution – Leveraging Your Investment in Microsoft Technologies for VoIP
Looking for More than Dial Tone? How VoIP Telephone Systems Offer Application Functionality that Will Amaze You
The Great Application Escape – Bringing Contact Center power to your enterprise
How to effectively utilize and manage the mobile workforce

Other

Has the Time Come to Consider Using a Hosted Contact Center Solution?
Messaging for Today's Enterprise - what's needed and how to survive
Software-as-a-Service - Schedule a personal online demonstration
Dynamic IP Communications for Your Campus Environment
Developing Outstanding Member Service with an IP Telephony Solution

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